Medicaid Important Update
Watch for important mail from the Pennsylvania Department of Human Services (PA DHS). Some Medicaid recipients may need to provide information regarding work requirements, exemptions, or eligibility renewals to maintain coverage.
Key Facts at a Glance
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What’s changing in 2027
Beginning in 2027, some adults may have more frequent Medicaid renewals and new work requirement obligations unless they qualify for an exemption.
- Start date: the new rules start January 1, 2027.
- 30 days to respond: if PA DHS needs more information, it will send you a letter and give you 30 days to provide it.
- Renewing every six months: some adults ages 19–64 will need to have their eligibility checked by completing a renewal every six months instead of every year.
- New work requirements: some adults ages 19–64 (who do not have a child under age 14) must show that they are meeting work requirements OR that they are exempt. This will be reviewed during application and renewals.
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What to do now
- Watch your mailbox for a letter from PA DHS.
- Update your address with DHS: log into COMPASS at dhs.pa.gov/compass to report changes.
- Update your address with the U.S. Postal Service so mail about your benefits can reach you: USPS.com/move.
- Get text alerts: log into COMPASS to receive updates, reminders, and alerts about your benefits. Find out how to opt in at dhs.pa.gov/text.
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Who to call
Philadelphia Residents 215-560-7226
Statewide Customer Service Center 877-395-8930
Spectrum Health Services 215-471-2761
PointCare (Medicaid renewal help) 215-600-3182
Learn more and stay covered: dhs.pa.gov/MedicaidChanges
Be on the Lookout for Mail!
Look for a pink envelope from PA DHS.
Are you a current Medicaid recipient? PA DHS is here to help you understand these changes.
Watch your mailbox for a letter from PA DHS soon that will include information on whether you need to meet the new requirements or provide more information to PA DHS about your income or work, volunteer, school, or training activities!
Keep Your Contact Information Up To Date
PA DHS recommends keeping your address and contact information current so you receive important notices about your benefits and eligibility.
What Changes Are Coming?
Beginning in 2027, some adults may have more frequent Medicaid renewals and new work requirement obligations unless they qualify for an exemption.
