The mission of Spectrum Health is to improve the health conditions, and advance health equity, for those we serve within our communities through the delivery of primary care, specialty and social services.
Our vision is to be a leading provider of world-class healthcare in our communities through innovative and strategic partnerships and serving as a model of success for other Federally Qualified Health Centers.
“THE SPECTRUM PROMISE” – CORE VALUES
The purpose of the Core Values for Spectrum Health Services, Inc. is to create behaviors that are important to the success of the organization, support the mission and uphold the values of Integrity, Caring, Communication, Collaboration, Excellence, and Accountability
At Spectrum, we treat others with dignity and respect, and we care for ALL people, honoring the diversity of all patients, families, staff and the communities we serve. We value our differences and support and encourage those around us.
We offer kindness and warmth to those we serve and strive to create an environment that is comfortable for ALL.
We strive to speak and listen respectfully, both verbally and non-verbally, to all patients and staff. We respond thoughtfully and promptly.
We believe in the power of working together by building trust and strong relationships with internal and external stakeholders. We cherish the opportunity to be recognized as a valued community partner.
We will persistently create better ways of doing the things we do. We will not rest on our accomplishments but will rather build on them in our personal and professional journey to be the best we can be. We will expect more of ourselves than our patients do.
We value the ability of our staff and organization to honor our commitments to patients, customers and community partners. We take ownership of our work and promptly correct mistakes to the greatest extent possible.