The mission of Spectrum Health Services, Inc. is to improve the health status of its patients and of the residents living in the communities surrounding its delivery sites through an organized, comprehensive program of primary care delivery, health education and health-related social services regardless of their ability to pay.
To be a leader in the delivery of primary care services and access to specialty care offered regardless of age, race, creed, sex, national origin, or ability to pay by developing innovative programs, new technologies, and excellent facilities.
“THE SPECTRUM PROMISE” – CORE VALUES
The purpose of the Core Values for Spectrum Health Services, Inc. is to create behaviors that are important to the success of the organization, support the mission and uphold the values of Integrity, Caring, Communication, Collaboration, Excellence, and Accountability
At Spectrum, we treat others with dignity and respect, and we care for ALL people, honoring the diversity of all patients, families, staff and the communities we serve. We value our differences and support and encourage those around us.
We offer kindness and warmth to those we serve and strive to create an environment that is comfortable for ALL.
We strive to speak and listen respectfully, both verbally and non-verbally, to all patients and staff. We respond thoughtfully and promptly.
We believe in the power of working together by building trust and strong relationships with internal and external stakeholders. We cherish the opportunity to be recognized as a valued community partner.
We will persistently create better ways of doing the things we do. We will not rest on our accomplishments but will rather build on them in our personal and professional journey to be the best we can be. We will expect more of ourselves than our patients do.
We value the ability of our staff and organization to honor our commitments to patients, customers and community partners. We take ownership of our work and promptly correct mistakes to the greatest extent possible.