Report a Patient Safety Event
If you have questions about how to report a patient safety event or concern, contact Spectrum Health Services Chief Compliance Office.
Spectrum Health Services, Inc. Administrative Office
Corporate Compliance Office
5201 Haverford Ave
Philadelphia, PA 19139
Phone: 215-471-2761, extension 304
A Spectrum Health Services, Inc. patient may also report any patient safety concerns to The Joint Commission Quality and Patient Safety Office. To report a patient safety event or concern online, submit a new patient safety event or concern or submit an update to your incident (You must have your incident number). You may also submit the event or concern via mail, telephone, fax or email.
Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Office of Quality Patient Safety event phone line: 1-800-994-6610
See: Emergency Hotline and Patient Reporting.
Do you have questions, comments or concerns?
Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at any of our facilities, please let us know by completing the form below. Please note: If you are interested in a career with SHS, Inc., visit our Careers page to see our current openings.
Information related to patient care will not be conducted via email, this is not HIPAA compliant. All patients are asked to communicate with us by phone.