Contact

How Can We Help You?

To reach our administrative offices, contact 215-472-6097.

No patients calls should be directed to the administrative offices.  All appointments and patient-related calls can be directed to:
215-471-2761

Spectrum Community Health Center (SCHC)

5201 Haverford Avenue Philadelphia, PA 19139

Walk-In Available

Broad Street Health Center (BSHC)

1415 North Broad Street, Suite 224Philadelphia, PA 19122

Walk-in Available

Reed Street Health Center (RSHC)

325 South 33rd Street, 3rd FloorPhiladelphia, PA 19146

Visit Location

Report a Patient Safety Event

If you have questions about how to report a patient safety event or concern, contact Spectrum Health Services Chief Compliance Office.

Spectrum Health Services, Inc. Administrative Office
Corporate Compliance Office
5201 Haverford Ave
Philadelphia, PA 19139

Phone: 215-471-2761, extension 304
Fax: 215-472-6093

Email: incident.reports@spectrumhs.org

A Spectrum Health Services, Inc. patient may also report any patient safety concerns to The Joint Commission Quality and Patient Safety Office. To report a patient safety event or concern online, submit a new patient safety event or concern or submit an update to your incident (You must have your incident number). You may also submit the event or concern via mail, telephone, fax or email.

Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Office of Quality Patient Safety event phone line: 1-800-994-6610

Fax: 630-792-5636

Website: https://www.jointcommission.org/report_a_complaint.aspx

See: Emergency Hotline and Patient Reporting.

Do you have questions, comments or concerns?

Our goal is to provide the best patient care. If at any time you have questions or concerns about the quality of care that you or a family member are receiving or have received at any of our facilities, please let us know by completing the form below.  Please note: If you are interested in a career with SHS, Inc., visit our Careers page to see our current openings.

Information related to patient care will not be conducted via email, this is not HIPAA compliant.  All patients are asked to communicate with us by phone.

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